Intel(R) DIAGS Release Notes ============================ October 8, 2015 Contents ======== - OVERVIEW - COMMAND LINE PARAMETERS - NOTES - INSTALLATION - CUSTOMER SUPPORT - LEGAL OVERVIEW ======== Intel's diagnostic software lets you test the adapter to see if there are any problems with the adapter hardware, the cabling, or the network connection. You can also use diagnostics to isolate problems during troubleshooting. DIAGS is a single program that operates identically under multiple operating systems. These utilities are designed to test hardware operation and confirm the adapter's ability to communicate with another adapter in the same network, primarily confirming cabling. They should not be used to judge performance. They can test the adapter whether or not there is a responder on the network. In order to do a thorough test, however, you should set-up a second system on the network as a responder prior to starting a test. Note: On the Intel(R) Ethernet Switch FM10000 Host Interface, loopback diagnostic tests, and other tests that rely on the loopback test, will fail if the Switch Manager is not running. COMMAND LINE PARAMETERS ======================= - VERSION Print Diags version information. - ? Print command line usage instructions. NOTES ===== - In general for any OS this utility may unload (or set to idle) the drivers for the adapters selected through this utility, if they were loaded. Installation ============= INSTALLING THE TOOL ON MICROSOFT* WINDOWS* =========================================== To install the tools' drivers on Windows, run install.bat from the appropriate directory of the install package. Although the tool are not installed with install.bat, the driver that the tool requires is copied into the local machine Windows driver directory. To run the tool, launch a Command Prompt window from the Windows Start Menu. Go to the media and directory where the tool is located and run the utility. The readme files for each tool are found in the same directory as the tool. These tools can be manually installed on the local hard drive in any directory. The tool uses its own driver file (not the same as the system network driver). If the driver sys file already exists in the drivers directory, install.bat may fail to copy. Using the /y switch with install.bat will override and copy the driver file regardless. However, this can be dangerous if an older version of the driver is being used by another application such as Intel(R) PROSet for Windows Device Manager. If a driver is already present in the drivers directory, try running the tool from the command prompt. If it runs, then the driver is fine. The tool will not run if the driver version present does not match the driver version expected. Note that you must have access to the %systemroot%\system32\drivers directory. Only the administrator account has these privileges. You must be logged in as administrator or the tools must be run as administrator. Note that on Windows, any device that is disabled in device manager will not be accessible by tools due to no memory resources. You would get an error code 0xC86A800E. To solve this problem, you can do one of the following: 1) Re-enable the device in device manager. Never disable this device when using tools. 2) Install an NDIS device driver for the device and make sure that it does not have a yellow or red bang by it in device manager. 3) Delete the device from device manager and restart the system. The install new hardware wizard should appear on next reboot. Do not cancel this. Just move the window aside and run the tool(s). Generally, you can click "cancel" on the wizard but there are some cases where Windows will disable the memory resources causing you to get back into the same state. INSTALLING THE TOOLS ON EFI =========================== The EFI 1.x tools are not supported in this release. There is no installation required for EFI tools. The tools can simply be copied from the appropriate directory to the drive that they will run from. The EFI2 binaries are for use with the UEFI Shell 2.X with the UEFI 2.3 HII protocol. EFI2 tools will not run on the EFI Shell 1.X or if the UEFI 2.3 HII protocol is not present. Note that while EFI supports USB drives, there may be issues running tools from the USB drive. Whether or not there are issues are BIOS specific. If you experience issues, run the tool from hard disk instead. INSTALLING THE TOOLS ON DOS =========================== The tools support various DOS versions. There is no installation required for DOS tools. The tools can simply be copied from the DOS directory on the CD to the drive that they will run from. It is expected that the tools have a clean boot environment. The tools will not run with memory managers and/or DOS networking drivers loaded. The tools expect that they have full, unlimited control of the hardware. The tools *WILL NOT* run properly if EMM386 is present. The tools run in protected mode, 32-bit DOS. Therefore, they will not be compatible with any TSR programs. INSTALLING THE TOOLS ON LINUX* ============================== In order to run tools on Linux*, a driver stub must be built and installed on the system. This driver is not related to the network device driver that is used to run the network during live traffic. It is a separate driver used explicitly for tools. Due to the nature of Linux with the number of kernels that can exist, we provide source for the driver module and an install script to build/install it. The tools support Linux distributions based on kernels 2.6.x. Validation is done randomly on popular distributions such as Red Hat* or Suse*. Configured kernel source that matches the currently installed kernel is required. A working GCC is also required. There are some versions of GCC that had a bug which did not support unnamed structures. These versions of GCC are not supported. If you have compilation errors, try updating your version of GCC. If you have linker errors when installing the driver, you should update your kernel - download the latest stable off www.kernel.org and build/install it. Note that some distributions such as recent Fedora core versions do not ship with Kernel source. You must download, install, and configure the source in order to get the tools' driver built on this OS. Installing the kernel source RPM does not solve the problem. This is the installation procedure: 1. Log in as root and create a temporary directory to build the Intel(R) Network Connection Tools driver. 2. Copy 'install' and 'iqvlinux.tar.gz' to the temporary directory. There are 3 versions of Linux supported: Linux32 (x86), Linux_x64 (x64), and Linux64 (Itanium). Copies of the above files exist in the appropriate directory for your platform. 3. CD to the temporary directory and run './install.' The driver has been installed now, so the files in the temporary directory can be removed. 4. Copy the tools that you want to use from the appropriate directory of the CD. INSTALLING THE TOOLS ON FreeBSD* ================================ In order to run tools on FreeBSD*, a driver stub must be built and installed on the system. This driver is not related to the network device driver that is used to run the network during live traffic. It is a separate driver used explicitly for tools. Due to the nature of FreeBSD with the number of kernels that can exist, we provide source for the driver module and an install script to build/install it. The tools support FreeBSD distributions version 10.1 and later. This is the installation procedure: 1. Log in as root and create a temporary directory to build the Intel(R) Network Connection Tools driver. 2. Copy 'install' and 'iqvfreebsd.tar' to the temporary directory. There are 2 versions of FreeBSD supported: FreeBSD32 (x86) and FreeBSD64e (x64). Copies of the above files exist in the appropriate directory for your platform. 3. CD to the temporary directory and run './install' The driver has been installed now, so the files in the temporary directory can be removed. 4. Copy the tools that you want to use from the appropriate directory of the CD. CUSTOMER SUPPORT ================ - Main Intel web support site: http://support.intel.com - Network products information: http://www.intel.com/network Legal / Disclaimers =================== Copyright (C) 2002 - 2015, Intel Corporation. All rights reserved. Intel Corporation assumes no responsibility for errors or omissions in this document. Nor does Intel make any commitment to update the information contained herein. Intel and the Intel logo are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. *Other names and brands may be claimed as the property of others. This software is furnished under license and may only be used or copied in accordance with the terms of the license. The information in this manual is furnished for informational use only, is subject to change without notice, and should not be construed as a commitment by Intel Corporation. Intel Corporation assumes no responsibility or liability for any errors or inaccuracies that may appear in this document or any software that may be provided in association with this document. Except as permitted by such license, no part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means without the express written consent of Intel Corporation.